Office Manager
Organizing the details so your care is effortless
Cheryl Paine is the heart of the patient experience at Mayflower Acupuncture. As Office Manager, she is often the first point of contact for new and returning patients, making sure every interaction is welcoming, organized, and stress-free. From appointment scheduling to insurance coordination, Cheryl ensures that the administrative side of care is seamless so patients can focus on what matters most—their health and healing.
Cheryl brings a wealth of organizational skills and a natural ability to connect with people. She understands that for many patients, visiting a clinic can feel unfamiliar or even overwhelming at first. With warmth, patience, and clear communication, she helps guide each person through the process, answering questions and offering reassurance along the way. Whether she is assisting with scheduling, clarifying billing, or managing daily office flow, Cheryl’s goal is always to create a positive, supportive environment for every patient.
Her role extends far beyond administration. Cheryl is deeply invested in the mission of Mayflower Acupuncture and works closely with Steve and Rizza to keep the practice running smoothly. She is a bridge between patients and practitioners, ensuring that care is coordinated, records are up to date, and the clinic atmosphere remains one of comfort and trust.
Known for her attention to detail, reliability, and genuine compassion, Cheryl has become an essential part of the Mayflower team. Her presence helps foster the sense of community and continuity that patients value, and her behind-the-scenes work ensures that every visit feels effortless.
Outside the clinic, Cheryl brings the same dedication and care to her family and community. She believes strongly in balance, kindness, and prevention—the same principles that guide the clinic’s mission. Patients often remark that her kindness and professionalism make them feel not just like clients, but like part of the Mayflower Acupuncture family.